Returns & Exchanges
At MyDesignation, we want you to love your fashion finds, which is why we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items. Simply ensure the original tags are intact to qualify for a full refund or a size swap.
Initiate Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Check & Packing
Securely pack the items in their original packaging, ensuring all brand tags and invoices are included to prevent any processing delays.
Pickup Arrangement
Once your request is approved, our courier partner will schedule a doorstep pickup within 24-48 hours at no additional cost to you.
Refund or Exchange Processing
After your return reaches our warehouse and passes quality inspection, your refund will be credited to your original payment method or your exchange item will be shipped.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing